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How Do I Care for My New Jewelry?I want your jewelry to be in tip-top shape for years to come! Here are my tips on caring for your KATHLEEN LITTLE jewelry pieces: » Best practice: put your jewelry on last (after makeup, hairspray, perfume, sunscreen etc.). » Keep your jewelry away from water, lotions/creams, perfume, sweat and other liquids. If your jewelry gets wet, wipe it dry. » Avoid swimming, bathing or showering while wearing jewelry. Contact with moisture can induce tarnishing on sterling silver! » Store your jewelry in the tarnish resistant bag included with your purchase. » If your piece oxidizes/tarnishes, you can use the pro-polish pad, included in your purchase, to easily remove tarnish. You can also scrub the tarnish gently with a toothbrush and warm water, then wipe dry.
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How Do I Place an Order?Just click on the item you have selected, choose options such as length and type of chain for pendants. Feel free to message me with any questions you may have about specific creations.
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Payment & ShippingAll products ship from northern NJ - Priority Mail - 1-3 days, with tracking. We usually ship in-stock orders out within 2-3 days of ordering (custom orders take between 2-6 weeks), but message us if you have any specific requests or questions!
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Secure Ordering & Payment OptionsPayments can be made by credit card or via PayPal.
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Returns & RefundsIf you have any questions or are not satisfied upon receiving your creation, please contact me directly, as soon as possible (email: kathleenlittle.shop@gmail.com). Although we typically don't take returns or exchanges, we want you to love your new jewels and will work with you to find a solution. If something breaks, as jewelry can do sometimes, please contact us and again, we'll work to resolve any issues. Please remember that most KATHLEEN LITTLE, handcrafted jewelry pieces are one-or-two of a kind and are all handcrafted, because of this a piece could vary slightly from the picture listed online. Don't hesitate to contact us with any questions!
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